Diolun Designs ~ Sculpted Jewelry and Accessories
Diolun Designs ~ Sculpted Jewelry and Accessories
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Customer Support

Shipping & Delivery

Telephone : 1 - 800 - 395 - 3206

 

Dear Customer:


You can trust that your order will be quickly processed and safely delivered.


We can ship products anywhere in the United States using the shipping method of your choice.  

 

When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment's destination.  

 

Our shipping charges are determined by the total dollar ammount of your order, excluding applicable sales tax.
Some products cannot be shipped to international destinations  so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.

Thank you for your time!


Diolún Designs







 

 
FAQ's

 

Questions: CustomerService@diolundesigns.com

​On Sterling Silver Items:  Prices are "set" for items as indicated, unless otherwise noted as "Price subject to change," or "Price upon request."   Depending on the piece, the fulfillment of an order may take 15-30-45 days.

On 18KT. Gold Items: All Models, (including those shown in Sterling Silver) are available in 18KT Gold. Prices will be quoted upon request.  Depending on the piece, fulfillment of order may take 15-30-45 days. 

On Napa/Suede Leather Accessories: (Belts, Bags and Cases) Prices upon request. Fulfillment of orders may take 15-45 days.

On Clothing: (Project)  Prices upon request. Sizing and Measurements: S, M, L, XL

All pieces are signed, copyrighted and marked.





Refund and/or Cancellation Policy

Dear Customer:  


If you are disatisfied with your order for any reason, you can return items for a prompt refund or exchange.


Refunds for items returned within 30 days of the purchase date will be credited in the same form as the original payment type.


Refunds for items returned more than the 30 days after the purchase date will be credited in the form of a credit redeemable on your next purchase.


The original shipping and handling changes are not refundable.  If you have an exchange for the same dollar amount as the original purchase no additional shipping or handling charges will be incurred.


Please mail your package in a prepaid, insured, traceable method to the address  listed in the Contact Us page.  

 

Thank you for your time.


Diolún Designs